All general admission tickets for ShmooCon 2019 will be sold for $150.
WHEN DO TICKETS GO ON SALE
Tickets for ShmooCon 2019 will be sold on Nov 1, Dec 1, and Dec 13, 2018 at noon, eastern time. These dates are subject to change so please keep an eye on our news page or follow us on twitter for updates. Be warned, tickets sell out very quickly. Last year tickets sold out in just under 10 seconds across the three rounds of sales.
Please read the rest of the information found on this page. You should also take the time to familiarize yourself with the information on our registration page.
Everyone who purchases admission for ShmooCon will be issued a barcode. Your barcode is extremely important. It is your ticket into the con.
Anyone over the age of 12 attending the con will need a barcode.
- There will be many barcodes, but the one we send you is your own.
- Your barcode is your best friend.
- Without it, you cannot get into the con.
- Without the con, your barcode is useless.
- Each barcode can only be used once, so if you share it the first one in the door wins.
CANCELLATION POLICY Firstly, just because you bought a ticket does not mean you’re entitled to a refund.
Bought a ticket and now you can’t make it to the con? Give or sell your ticket to a friend, we don’t care! Don’t have any friends? Contact us and we may be able to lend you a friend for a day. (In other words, we may be able to work out a ticket exchange for you.) If you’re still stuck in a bind and have a VERY good excuse, shoot us an email and we’ll try to work something out for you.
Absolutely no fees will be refunded after January 1, 2019.
SECOND HAND SALES
We know that this is a hot topic. Let us first start by saying most of the feedback we get is that in general tickets are being sold to friends/co-workers/etc. at cost, or cost-plus (where plus equals a beer at the bar, $20 for my time, etc). We’re alright with that. Some tickets get donated to charity and auctioned off – we’re ok with that too. Want to just give your ticket away to a poor college student or someone else – yup, that’s great as well.
If you’re looking for a legitimate way to sell your extra ticket to a stranger – contact us. We usually have a waiting list and as long as you are willing to sell the ticket at cost, we will help you sell it. Transactions managed this way also protect the buyer as we will reissue the barcode to the new purchaser.
Unfortunately, every year some tickets do end up on eBay or being resold via other avenues often at 2-3 times cost. We don’t approve of these tickets being sold for undeserved profit. From what we can determine, this type of activity is a small percentage of overall sales and because of that we’ve pretty much chosen a monitor but do nothing approach. If we see the volume increasing, we may take action but for now we’re of the mind to let the community police these sales. The best way to stop these kinds of sales from happening? Don’t buy them and encourage your friends to do the same.
Some things to note if you are considering purchasing a ticket directly from someone you don’t know:
- We don’t approve of it.
- We won’t get involved.
- You risk that barcode being sold again and our rules are the first one to the door wins.
And yes. Sometimes bad things happen. One poor guy showed up with a code purchased on eBay and it was bad at the door. If memory serves it was actually a barcode from the year prior. Could this have been done in error? Maybe…and we’re not sure how it got resolved but he wasn’t let into the con with the bad barcode.
In summary – BUYING TICKETS FROM OTHERS IS DONE AT YOUR OWN RISK.
LAST BUT NOT LEAST
ShmooCon supports the free and open exchange of information.
We are proud to have attendees with unique and diverse viewpoints on just about any topic. We want to foster the exchange of ideas among attendees and think the community benefits from inclusiveness. To that end, we are committed to providing a friendly, lively, and welcoming environment for all.
For your part, please be awesome to one another.
What is awesome? In the most simplest terms it means tolerance and respect. Be helpful, be kind, be responsible. It makes the experience better for everyone. Marginalization, intimidation, and harassment are examples of what is not awesome and will be addressed accordingly.
If someone is not being awesome to you or you see someone not being awesome, please tell a staff member or contact us at firstname.lastname@example.org (active and monitored 24/7 for the duration of the conference). If you, yourself, are not being awesome, be aware that the consequences are yours to bear. This may include being asked to leave the conference without refund and/or dealing with the proper authorities should it be warranted.
We value our attendees, speakers, and all our volunteers – they (you!) are why we come together every year and we hope you will work with us to keep ShmooCon amazing.
All questions should be directed here. If you want to make us smile, tell us the name of your favorite mountain.